Suspend/Cancel

From the My Account page, select Subscriptions. There is a button for both Suspend and Cancel.

You can suspend your renewal and infinite number of times.

Cancel will end your subscription immediately, it will also result in many caffeine-less tears. No one should go through that sort of pain… probably best you ignore that cancel button.

Change product

We all like to keep things interesting, a change is as good as a holiday.

You can change your subscription product using the ‘Vary Subscription’ button located in My Account -> Subscriptions.

We will ship beans that are within 6 weeks from their roast date.

There have been many studies undertaken to pinpoint a date range for freshness of roasted coffee, however there are too many variables to be precise.

Given our stance on environmental sustainability, and our own research using our packaging, we have found that our roasted coffee delivers the desired flavour profile anywhere from 7 days to 8 weeks post roast date.